FAQs
Frequently Asked Questions
1. How long does shipping take?
Orders are typically processed within 1–2 business days. Estimated delivery times vary by location, with most orders arriving within 7–15 business days.
2. Do you offer free shipping?
Yes! We offer FREE worldwide shipping on orders over $35 USD. Shipping costs for orders below $35 will be calculated at checkout.
3. How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your shipment every step of the way.
4. What is your return policy?
We offer a 30-Day Money-Back Guarantee on eligible items. If you're not completely satisfied with your purchase, simply contact us within 30 days of delivery to begin the return process.
5. Are sale items eligible for returns?
Items purchased during promotional events, clearance sales, or marked as Sale or Final Sale are not eligible for return or refund, unless they arrive damaged, defective, or incorrect.
6. What should I do if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery at support@modoraauto.com with your order number and clear photos of the issue. We'll arrange a replacement or refund as quickly as possible.
7. Are your products easy to use?
Absolutely. Every Modora Auto product is designed for everyday drivers and includes simple instructions, allowing you to achieve professional-looking results at home.
8. How can I contact Modora Auto?
If you have any questions, our customer support team is here to help.
📧 Email: support@modoraauto.com
We typically respond within 24 hours on business days.