Shipping policy

🚚 Shipping Policy – Modora

We proudly ship worldwide! Below are our estimated delivery times depending on your region:

🌎 Estimated Delivery Times

  • United States & Canada: 5 – 14 business days

  • Europe: 9 – 20 business days

  • Latin America: 10 – 35 business days

  • Other countries: 14 – 30 business days

  • Busy Season (e.g. holidays): 10 – 30 business days

📦 Some exceptions may apply depending on customs procedures or remote delivery areas. Rest assured — our products will reach you, even if you're far away (though it might take a little longer).

⏱ Delivery Timing Notes
Delivery dates are estimated based on the shipment date and normal transit times. However, delays may occur due to:

  • Incorrect shipping addresses

  • Weather conditions

  • Customs clearance procedures

  • Uncontrollable external factors

We appreciate your understanding and patience in such cases.

💰 Customs, Duties & Taxes
Prices on our site are listed tax-free in USD.
Import duties, taxes, and customs fees (if applicable) are not included in the item price or shipping cost.
These charges are the buyer’s responsibility and are determined by your local customs office.
Modora is not responsible for delays caused by customs in your country.

❓ FAQs

🕐 WHEN WILL I RECEIVE MY ORDER?
Orders are shipped directly from one of our domestic or international warehouses. We aim to ship as fast as possible.

  • USA: Standard shipping usually takes less than a week; express shipping ~3 days.

  • Other countries: Please allow 1–6 weeks, depending on distance and customs.

🧡 Due to high demand, these are estimates only — but we always do our best to deliver fast!

📦 WHAT IF MY ORDER IS STUCK OR LOST?
Don’t worry — all orders are insured with tracking.
If your package is:

  • Stuck at customs

  • Lost in transit

  • Returned to sender

➡️ We’ll ship you a replacement, with full tracking and faster delivery (when possible). See our Return & Refund Policy for more info.